Terms of Service

Optides LLC — optidesxi.com Effective Date: March 27, 2026 | Last Updated: March 27, 2026

Acceptance of Terms
Definitions
Eligibility & Age Requirement
Intended Use of Products — Research Only
Regulatory Classification & FDA Disclaimer
No Guidance on Human or Animal Use
Buyer Representations & Warranties
Prohibition of Misuse & Diversion
Product Labeling & Handling Requirements
Quality Assurance & Certificates of Analysis
Account Registration & Security
Orders, Pricing & Availability
Payment Terms
Shipping & Delivery
Refund & Return Policy
Compliance with Applicable Laws
Export Controls & International Use
Assumption of Risk
Disclaimer of Warranties
Limitation of Liability
Indemnification
Intellectual Property
Digital Millennium Copyright Act (DMCA)
User Conduct & Prohibited Uses
AI Chatbot & Interactive Tools
User-Generated Content
Third-Party Links & Services
Governing Law
Dispute Resolution & Binding Arbitration
Class Action & Jury Trial Waiver
Termination & Suspension
Force Majeure
Electronic Communications Consent
Severability
Waiver
Assignment
Entire Agreement
Survival
Contact Information

1. Acceptance of Terms

By accessing or using the website located at optidesxi.com (the "Site"), or by purchasing any products from Optides LLC ("Company," "we," "us," or "our"), you ("Customer," "Buyer," "you," or "your") agree to be legally bound by these Terms of Service ("Terms"), along with our Privacy Policy, Research Use Disclaimer, and any other policies or guidelines posted on the Site (collectively, the "Agreement").

If you do not agree with any part of these Terms, you must immediately discontinue use of the Site and refrain from placing any orders.

These Terms constitute a legally binding agreement between you and Optides LLC. We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Changes become effective immediately upon posting to this page. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of and agreement to the changes. It is your sole responsibility to review these Terms periodically for updates.

The Company may also impose additional terms and conditions on specific services, features, products, or promotions. Such additional terms will be disclosed to you at the time of the relevant interaction and are incorporated into these Terms by reference.

2. Definitions

For the purposes of these Terms:

"Site" — The website at optidesxi.com, including all subdomains, pages, features, content, and functionality.
"Products" — All research peptides, chemicals, compounds, accessories, supplies, and other items offered for sale through the Site.
"Services" — All services provided through the Site, including account creation, order processing, customer support, and any other functionality.
"Customer" / "Buyer" / "You" — Any individual or entity that accesses the Site, creates an account, or purchases Products.
"Order" — A request submitted by a Customer to purchase Products through the Site.
"Account" — A registered user account created on the Site.
"Content" — All text, graphics, images, logos, icons, photographs, audio, video, software, code, data, product descriptions, and other materials available on the Site.
"Intellectual Property" — All patents, copyrights, trademarks, trade names, service marks, trade dress, trade secrets, and other proprietary rights associated with the Site and Content.
"In Vitro" — Research conducted outside of a living organism, typically in a laboratory setting using test tubes, petri dishes, or other controlled environments.
"Certificate of Analysis (COA)" — A document issued by an independent third-party laboratory certifying the identity, purity, and composition of a specific product batch.
"FD&C Act" — The Federal Food, Drug, and Cosmetic Act.
"FDA" — The United States Food and Drug Administration.
"DSHEA" — The Dietary Supplement Health and Education Act of 1994.

3. Eligibility & Age Requirement

You must be at least eighteen (18) years of age to access this Site, create an Account, or purchase any Products. By using this Site, you represent and warrant that:

You are at least 18 years old;
You possess the legal authority and capacity to enter into a binding agreement;
You are not barred from using the Site under any applicable law;
All information you provide to us is accurate, current, and complete.

We reserve the right to request proof of age or identity at any time and to refuse service, terminate Accounts, cancel Orders, or restrict access if we reasonably believe that you do not meet the eligibility requirements.

If you are accessing the Site or purchasing Products on behalf of a company, organization, institution, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" and "your" shall refer to both you individually and the entity you represent.

4. Intended Use of Products — Research Only

⚠️ CRITICAL — ALL PRODUCTS ARE FOR LABORATORY RESEARCH USE ONLY.

All Products sold on this Site are intended strictly and exclusively for in vitro laboratory research and development purposes only. Products are NOT intended for, and must NOT be used for:

Human consumption, ingestion, injection, inhalation, topical application, or any other form of bodily administration;
Veterinary or animal use of any kind;
Medical, diagnostic, therapeutic, or clinical applications;
Cosmetic, personal care, or household applications;
Food, beverage, or dietary supplement use;
Any in vivo application or any use involving living organisms;
Compounding, formulating, or manufacturing products intended for human or animal use;
Resale for any of the above prohibited purposes;
Any use that is not lawful in vitro research, development, or education.

By placing an Order, you confirm, represent, and warrant that you will use all Products exclusively for the purposes described above and that you understand and accept our Research Use Disclaimer, which is incorporated into these Terms by reference.

5. Regulatory Classification & FDA Disclaimer

No Product sold on this Site has been evaluated, approved, cleared, authorized, or endorsed by the U.S. Food and Drug Administration (FDA) or any other national or international regulatory body.

No Product is classified, registered, or intended as a drug, pharmaceutical, dietary supplement, food product, food additive, cosmetic, medical device, or biologic under the Federal Food, Drug, and Cosmetic Act (FD&C Act), the Dietary Supplement Health and Education Act (DSHEA), or any comparable federal, state, local, or international regulation.

Optides LLC does not operate as:

A compounding pharmacy (503A facility) as defined under the FD&C Act;
An outsourcing facility (503B facility) as defined under the FD&C Act;
A pharmaceutical manufacturer, distributor, or retailer;
A licensed pharmacy, medical provider, or healthcare entity of any kind.

Products are not intended to diagnose, treat, cure, mitigate, or prevent any disease, medical condition, or symptom. No claims of therapeutic, diagnostic, preventive, or cosmetic efficacy are made or implied by the Company, whether on the Site, in marketing materials, in product descriptions, or in any other communication.

Product names used on this Site may include recognized International Nonproprietary Names (INN) established by the World Health Organization (WHO). The use of such names is solely for the purpose of chemical identification in a research context and does not imply that our Products are equivalent to, interchangeable with, or approved versions of any pharmaceutical product.

6. No Guidance on Human or Animal Use

Optides LLC does not provide — and will not provide — any instructions, guidance, recommendations, protocols, dosing information, reconstitution instructions for consumption purposes, or advice regarding:

Preparation, reconstitution, compounding, or formulation for human or animal use;
Dosing, dosage, administration, injection, ingestion, inhalation, or topical application;
Self-administration or third-party administration to any human or animal;
Any therapeutic, medical, diagnostic, or cosmetic use.

Any such information found elsewhere on the internet, in forums, on social media, or from any other source does not originate from Optides LLC, is not endorsed by Optides LLC, and should not be attributed to us. We disclaim all responsibility for third-party content regarding the use of research chemicals and peptides.

7. Buyer Representations & Warranties

By accessing this Site and/or placing an Order, you represent and warrant that:

You are at least eighteen (18) years of age;
You are a qualified researcher, laboratory professional, educational institution, or authorized entity with relevant expertise and training in the handling, storage, and use of research chemicals and peptides;
You possess all necessary permits, licenses, certifications, and authorizations required in your jurisdiction to purchase, possess, transport, handle, store, and use the Products ordered;
You will use all Products exclusively for lawful in vitro research, development, or educational purposes;
You will not use, administer, distribute, resell for consumption, compound for human use, or facilitate the use of any Product for human or animal consumption, injection, ingestion, inhalation, topical application, or any other form of bodily use;
You accept sole and full responsibility for the safe handling, storage, transportation, use, and disposal of all Products purchased, in accordance with all applicable Safety Data Sheets (SDS), Good Laboratory Practice (GLP) standards, and local, state, federal, and international regulations;
You understand and acknowledge the nature, properties, chemical composition, and potential hazards associated with the Products you are purchasing;
All information provided by you during account creation, checkout, and any other interaction is accurate, truthful, and complete;
You have read, understood, and agree to these Terms, our Privacy Policy, and our Research Use Disclaimer.

Any breach of these representations and warranties may result in immediate termination of your Account, cancellation of Orders, and potential legal action.

8. Prohibition of Misuse & Diversion

Any misuse, diversion, unauthorized application, improper handling, or redistribution of Products purchased from this Site for purposes other than lawful in vitro research is strictly prohibited and may constitute a violation of federal, state, and/or international laws and regulations, including but not limited to:

The Federal Food, Drug, and Cosmetic Act (FD&C Act);
The Controlled Substances Act (CSA);
State pharmacy laws and regulations;
State consumer protection laws;
Import/export control laws;
International drug control conventions.

Optides LLC reserves the right to:

Refuse service, cancel Orders, and terminate Accounts of any individual or entity suspected of misuse or diversion;
Report suspected misuse, diversion, or illegal activity to appropriate regulatory authorities, law enforcement agencies, and/or the FDA;
Cooperate fully with any government investigation or legal proceeding related to the misuse of Products purchased from us;
Pursue all available legal remedies against individuals or entities that misuse or divert Products.

9. Product Labeling & Handling Requirements

All Products are labeled "For Research Use Only — Not for Human or Animal Use" in accordance with applicable regulations, including but not limited to 21 CFR 809.10(c) and other applicable federal and state labeling requirements.

As a condition of purchase, you agree that:

You will maintain all product labeling, warnings, and safety markings on all Products at all times;
You will not remove, alter, obscure, or deface any product label, warning, or safety marking;
You will handle, store, transport, and dispose of all Products in accordance with applicable Safety Data Sheets (SDS) and all applicable federal, state, local, and international regulations;
You will maintain appropriate laboratory safety equipment and follow standard laboratory safety protocols when handling Products;
You will not repackage, relabel, or remarket any Product in a manner that misrepresents its intended use or regulatory status.

10. Quality Assurance & Certificates of Analysis

Optides LLC is committed to providing high-purity research-grade materials. Our quality assurance practices include:

Third-party testing: Every batch is tested for identity, purity, and composition by independent third-party laboratories.
Certificates of Analysis (COA): COAs are available for all Products and document the testing results for each batch, including purity percentages, identity confirmation, and any detected impurities.
Batch traceability: All Products are assigned unique batch/lot numbers for full traceability.

COAs are provided as documentation of product specifications for research purposes only and do not constitute:

Any warranty of fitness for a particular purpose;
Any representation that the Product is suitable for human or animal use;
Any guarantee of results in any specific research application;
Any certification of regulatory approval or compliance for non-research purposes.

11. Account Registration & Security

When you create an Account on our Site, you are responsible for:

Providing accurate, current, and complete registration information;
Maintaining and promptly updating your Account information to keep it accurate and complete;
Maintaining the confidentiality and security of your login credentials (username and password);
All activity that occurs under your Account, whether or not authorized by you;
Immediately notifying us at optidesxi@gmail.com of any unauthorized use of your Account or any other breach of security.

You agree not to:

Create more than one Account per individual without our consent;
Use another person's Account without their permission;
Share your Account credentials with any third party;
Use automated means (bots, scripts, scrapers) to create Accounts or access the Site.

We will not be liable for any loss or damage arising from your failure to protect your Account information. We reserve the right to suspend or terminate any Account at our sole discretion, without prior notice, for conduct that we determine violates these Terms, is harmful to other users, us, or third parties, or for any other reason.

12. Orders, Pricing & Availability

All prices listed on the Site are in U.S. dollars and are subject to change without notice. Prices do not include shipping costs, taxes, duties, or other charges, which will be calculated and displayed at checkout.

We make every effort to ensure pricing accuracy. However, errors may occur. If a Product is listed at an incorrect price, we reserve the right to:

Cancel the Order;
Notify you of the correct price;
Relist the Product at the correct price;
Offer you the option to proceed at the corrected price.

We reserve the right to accept or decline any Order at our sole discretion, for any reason, including but not limited to:

Product availability or stock limitations;
Suspected fraud, misuse, or diversion;
Pricing errors;
Incomplete, inaccurate, or unverifiable buyer information;
Violation of these Terms or any Company policy;
Regulatory concerns;
Any other reason we deem appropriate.

An Order confirmation email does not constitute acceptance of your Order. Acceptance occurs only when the Product is shipped.

Product availability is not guaranteed. We reserve the right to discontinue any Product at any time without notice. We may also impose quantity limits on certain Products.

13. Payment Terms

Payment must be completed in full at the time of Order placement. We may offer various payment methods at our discretion, which may include:

Credit and debit cards;
PayPal;
Venmo;
Zelle;
Cryptocurrency;
Other payment methods as made available.

All payment processing is handled by third-party payment processors. Your financial information is subject to those processors' terms and privacy policies. We do not store full credit card numbers on our servers.

We reserve the right to modify accepted payment methods at any time without notice. If a payment is declined, disputed, or reversed (chargeback), we reserve the right to cancel the associated Order, suspend your Account, and pursue collection of any amounts owed, including reasonable attorneys' fees and collection costs.

Chargebacks & Payment Disputes: Filing a fraudulent or unjustified chargeback or payment dispute may result in permanent Account termination, collection efforts, and referral to appropriate authorities. We reserve the right to challenge any chargeback or dispute and to provide evidence of the transaction to the payment processor and/or financial institution.

14. Shipping & Delivery

We currently ship within the United States only unless otherwise stated. Shipping methods, carriers, and estimated delivery times will be displayed at checkout.

Estimated delivery times are approximations and are not guaranteed. Actual delivery times may vary based on carrier performance, weather conditions, holidays, and other factors outside our control.
Risk of loss and title for Products pass to you upon delivery of the Product to the shipping carrier.
Tracking: Tracking information is provided for every Order once shipped.
Shipping carriers: We utilize USPS, UPS, FedEx, and other carriers at our discretion.
Expedited shipping: We may offer expedited shipping options (e.g., UPS Ground, 2-Day, Next Day) at additional cost.
Discreet packaging: All Orders are packaged discreetly with no external indication of contents.

We are not responsible for delays, losses, or damages caused by shipping carriers, weather, natural disasters, customs, government actions, or other events outside our control. If a shipment is lost, damaged, or incorrect, please contact us within seven (7) days of the expected delivery date:

Email: optidesxi@gmail.com
Phone: (239) 453-3737

Address accuracy: You are solely responsible for providing accurate and complete shipping information. We are not responsible for Orders shipped to incorrect addresses provided by the Customer. Re-shipment of Orders returned due to incorrect addresses may be subject to additional shipping charges.

15. Refund & Return Policy

Due to the nature of our Products (research chemicals and peptides), all sales are final.

Refunds or replacements may be issued at our sole discretion in the following limited circumstances:

Products received are incorrect (different from what was ordered);
Products are damaged during shipping (visible damage must be documented with photographs);
Products are demonstrably defective upon receipt (e.g., purity does not match COA specifications).

To be eligible for consideration:

You must contact us within seven (7) days of receiving your Order;
You must provide your Order number, a description of the issue, and photographic evidence (if applicable);
Only unopened, unmixed, and unaltered Products may be considered for return.

We reserve the right to deny any refund or return request that does not meet these conditions. Refunds, if approved, will be processed to the original payment method within 14 business days. Shipping costs are non-refundable.

No refunds will be issued for:

Buyer's remorse or change of mind;
Products that have been opened, mixed, reconstituted, or altered;
Products where the buyer provided incorrect shipping information resulting in non-delivery;
Orders where the buyer failed to report an issue within the 7-day window.

16. Compliance with Applicable Laws

You are solely responsible for ensuring that your purchase, importation, possession, use, transportation, storage, handling, and disposal of any Product complies with all applicable federal, state, local, and international laws, regulations, ordinances, and institutional policies.

This includes, without limitation:

Federal and state controlled substance laws and regulations;
FDA regulations and the FD&C Act;
Import/export laws and regulations;
Laboratory safety regulations (OSHA, state agencies);
Environmental regulations for chemical storage and disposal;
Institutional policies (university IRBs, corporate compliance programs);
Any other applicable laws in your jurisdiction.

Optides LLC makes no representation or warranty that any Product is lawful to purchase, possess, import, or use in your specific jurisdiction, state, county, municipality, or country. It is your sole obligation to determine legality before placing an Order. We shall not be held liable for any fines, penalties, seizures, legal proceedings, or other consequences arising from your failure to comply with applicable laws.

17. Export Controls & International Use

The Site is operated from and intended primarily for use within the United States. If you access the Site or attempt to purchase Products from outside the United States:

You do so at your own risk and initiative;
You are solely responsible for compliance with all applicable local, national, and international laws, including import/export controls, customs regulations, and any restrictions on the importation of research chemicals;
We make no representation that Products or content on the Site are appropriate, available, or legal in any particular jurisdiction outside the United States;
Orders shipped internationally (if offered) may be subject to customs duties, taxes, and fees imposed by your country, for which you are solely responsible;
We are not responsible for any Products seized, confiscated, destroyed, or delayed by customs or border control authorities.

Products may be subject to U.S. export control laws and regulations. You agree that you will not export, re-export, transfer, or divert any Product in violation of any applicable export control law or regulation.

18. Assumption of Risk

You acknowledge and agree that research chemicals and peptides may pose risks including, but not limited to:

Chemical exposure, irritation, or burns;
Allergic reactions or sensitization;
Toxicity hazards;
Contamination risks;
Environmental hazards;
Other risks inherent to laboratory materials and chemical substances.

YOU ASSUME ALL RISKS associated with the purchase, handling, storage, transportation, use, and disposal of any Products obtained from this Site. You acknowledge that you have the knowledge, training, experience, and equipment necessary to handle such materials safely and in accordance with applicable safety protocols and regulations.

The Company makes no warranties, express or implied, regarding the use, handling, or application of these materials and shall not be held liable for any damages, injuries, health consequences, property damage, environmental damage, or legal consequences resulting from the use, misuse, improper handling, improper storage, or improper disposal of any Product.

19. Disclaimer of Warranties

ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OPTIDES LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY — We do not warrant that Products are fit for commercial sale or that they meet any particular commercial standard.
IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE — We do not warrant that Products are suitable for any specific use, including but not limited to any research application, in vitro assay, analytical method, or educational purpose.
WARRANTIES OF NON-INFRINGEMENT — We do not warrant that the use of any Product will not infringe upon the intellectual property rights of any third party.
WARRANTIES OF ACCURACY — We do not warrant that product descriptions, specifications, images, COAs, or other information on the Site are accurate, complete, reliable, current, or error-free.
WARRANTIES OF AVAILABILITY — We do not warrant that the Site or any Products will be available, uninterrupted, timely, secure, or error-free.
WARRANTIES OF RESULTS — We do not warrant that any specific results will be obtained from the use of any Product.

No oral or written information or advice given by Optides LLC, its employees, agents, or representatives shall create any warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

20. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OPTIDES LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUBSIDIARIES, SUCCESSORS, ASSIGNS, SUPPLIERS, MANUFACTURERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

DIRECT DAMAGES exceeding the amount you actually paid for the specific Product giving rise to the claim;
INDIRECT DAMAGES of any kind;
INCIDENTAL DAMAGES of any kind;
SPECIAL DAMAGES of any kind;
CONSEQUENTIAL DAMAGES of any kind;
PUNITIVE OR EXEMPLARY DAMAGES of any kind;

INCLUDING BUT NOT LIMITED TO DAMAGES FOR:

Loss of profits, revenue, or income;
Loss of business or business opportunity;
Loss of data or information;
Loss of goodwill or reputation;
Personal injury or bodily harm;
Property damage;
Health consequences;
Environmental damage;
Cost of procurement of substitute products or services;
Any other intangible losses;

ARISING OUT OF OR IN CONNECTION WITH:

Your use of or inability to use the Site or any Products;
Any conduct or content of any third party on the Site;
Any Product purchased or obtained through the Site;
Unauthorized access, use, or alteration of your transmissions or content;
Any misuse, mishandling, improper storage, or improper application of Products;
Any statements or conduct of any third party regarding Products;
Any reliance on information provided on the Site;
Any matter relating to the Site or Products;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE OR PRODUCTS EXCEED THE TOTAL AMOUNT YOU PAID TO OPTIDES LLC FOR THE SPECIFIC PRODUCT(S) GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE DATE OF THE CLAIM, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such jurisdictions, our liability is limited to the fullest extent permitted by applicable law.

21. Indemnification

You agree to indemnify, defend, and hold harmless Optides LLC and its officers, directors, employees, agents, affiliates, subsidiaries, successors, assigns, suppliers, manufacturers, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees, court costs, expert witness fees, and costs of investigation) arising out of or in any way connected with:

Your access to or use of the Site or any Products purchased;
Your violation of these Terms or any other agreement with us;
Your violation of any applicable federal, state, local, or international law, regulation, or ordinance;
Your violation of any third-party rights, including intellectual property rights;
Any misuse, mishandling, improper storage, improper disposal, or unauthorized application of Products;
Any claim by a third party related to your purchase, possession, use, or distribution of Products;
Any bodily injury, death, property damage, or environmental damage caused by or related to your handling or use of Products;
Any information, content, or materials you submit through the Site;
Any negligent, reckless, or intentional acts or omissions by you.

This indemnification obligation shall survive the termination of your Account, these Terms, and/or your use of the Site, and shall apply regardless of any negligence or fault on the part of Optides LLC.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You will not settle any such matter without our prior written consent.

22. Intellectual Property

All Content on this Site — including but not limited to text, graphics, logos, brand names, icons, images, photographs, product descriptions, product images, page layouts, software, source code, databases, and other materials — is the exclusive property of Optides LLC or its content suppliers and is protected by United States and international copyright, trademark, trade dress, patent, and other intellectual property laws.

Trademarks: "Optides," "Optides LLC," the Optides logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Optides LLC. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

Restrictions: You may not, without our prior written consent:

Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content;
Use any robot, spider, scraper, or other automated means to access the Site or extract Content;
Decompile, reverse engineer, or disassemble any software or technology used on the Site;
Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices;
Frame or mirror any portion of the Site;
Use Content for any commercial purpose without a license from us.

Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial browsing and purchasing purposes only, subject to these Terms.

23. Digital Millennium Copyright Act (DMCA)

If you believe that any Content on the Site infringes your copyright, you may submit a notification to us in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. Your notification must include:

A physical or electronic signature of the copyright owner or an authorized agent;
Identification of the copyrighted work claimed to have been infringed;
Identification of the material claimed to be infringing and its location on the Site;
Your contact information (address, phone number, email);
A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law;
A statement, under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Send DMCA notices to: optidesxi@gmail.com with subject line "DMCA Notice."

24. User Conduct & Prohibited Uses

You agree not to use the Site for any purpose that is unlawful or prohibited by these Terms. Prohibited uses include, but are not limited to:

Using Products for any purpose other than lawful in vitro research;
Providing false, inaccurate, or misleading information during registration, checkout, or any interaction;
Impersonating any person or entity, or falsely representing your affiliation with any person or entity;
Interfering with or disrupting the Site, servers, or networks connected to the Site;
Attempting to gain unauthorized access to any part of the Site, other Accounts, or computer systems;
Using the Site to transmit viruses, malware, or other harmful code;
Using automated tools (bots, scrapers, crawlers) to access or collect information from the Site without authorization;
Engaging in any activity that could damage, disable, overburden, or impair the Site;
Harvesting or collecting email addresses or other personal information of other users;
Using the Site for unsolicited advertising, spam, or promotional purposes;
Circumventing any security features or access controls on the Site;
Reselling, redistributing, or commercially exploiting Products for purposes inconsistent with these Terms;
Any other use that we determine, in our sole discretion, to be inappropriate.

25. AI Chatbot & Interactive Tools

Optides LLC may provide AI-powered chatbot support and interactive tools, including but not limited to reconstitution calculators, on the Site. These tools are subject to the following terms:

AI Chatbot

Our AI chatbot is an automated tool designed to assist with research product inquiries, order questions, and general customer support. The chatbot is NOT a medical professional, scientist, pharmacist, licensed advisor, or legal professional.

AI chatbot responses:

Are generated automatically using artificial intelligence and may contain errors, inaccuracies, or outdated information;
Do NOT constitute medical, legal, scientific, pharmaceutical, or professional advice;
Must NOT be relied upon as a substitute for independent verification, professional consultation, or your own expertise and judgment;
Are provided "as is" without warranty of any kind, express or implied;
May be recorded, stored, and analyzed for quality assurance, training, and improvement purposes.

The AI chatbot is programmed to refuse requests for dosing information, administration guidance, injection instructions, or any information related to human or animal use of products. If the chatbot provides any response that could be interpreted as guidance for human or animal use, such response was provided in error, does not represent the position of Optides LLC, and should be disregarded entirely.

Optides LLC is not liable for any damages, injuries, losses, or consequences arising from reliance on AI chatbot responses. For critical or time-sensitive matters, contact our support team directly at optidesxi@gmail.com or (239) 453-3737.

Reconstitution Calculator

The reconstitution calculator provided on the Site is a mathematical convenience tool intended exclusively for qualified researchers preparing solutions for in vitro laboratory research purposes only.

The calculator:

Provides mathematical calculations ONLY based on values you enter;
Is NOT intended for calculating doses, concentrations, or volumes for human or animal administration, injection, ingestion, or any form of bodily use;
Does NOT validate the appropriateness of concentrations, solvents, or volumes for any specific application;
Does NOT account for solubility limits, stability, pH, temperature, or solvent compatibility;
Is provided "as is" without warranty of accuracy, completeness, or fitness for any purpose;
Does NOT create a professional, advisory, or consulting relationship.

You are solely responsible for verifying the accuracy of your inputs, validating calculator results against relevant scientific literature and Safety Data Sheets, and determining the suitability of any prepared solution for your research application. Optides LLC is not responsible for errors resulting from incorrect inputs, misinterpretation of results, or misuse of the calculator.

Any use of the reconstitution calculator for purposes related to human or animal administration is strictly prohibited and constitutes a violation of these Terms.

26. User-Generated Content

If you submit any content to the Site — including reviews, comments, testimonials, feedback, or other materials ("User Content") — you grant Optides LLC a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media and for any purpose, including commercial and marketing purposes.

You represent and warrant that:

You own or have the necessary rights to the User Content;
The User Content does not infringe any third-party rights;
The User Content is not false, misleading, defamatory, obscene, or otherwise unlawful;
The User Content does not contain any health claims, dosage recommendations, or instructions for human or animal use of Products.

We reserve the right to remove, edit, or refuse any User Content at our sole discretion, without notice. We are not responsible for the accuracy, completeness, or reliability of any User Content.

27. Third-Party Links & Services

The Site may contain links to third-party websites, services, applications, or content that are not operated, controlled, or maintained by Optides LLC. These links are provided for convenience only.

We do not endorse, monitor, or assume responsibility for any third-party websites, services, products, or content. Your use of third-party services is at your own risk and subject to the terms and privacy policies of those third parties.

28. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

If you are located outside the United States, you acknowledge that you are voluntarily choosing to access and use the Site and agree to comply with all applicable local laws. You consent to the application of Florida law regardless of your location, to the extent permitted by applicable law.

29. Dispute Resolution & Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

29.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at optidesxi@gmail.com (subject: "Dispute Resolution") to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith within sixty (60) days of receiving your notice.

29.2 Binding Arbitration

If we cannot resolve a dispute informally within 60 days, any dispute, controversy, or claim arising out of or relating to these Terms, the Site, Products, or any aspect of your relationship with Optides LLC shall be finally and exclusively resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules then in effect.

Location: Arbitration shall take place in the State of Florida, or at another mutually agreed location. If permitted by the AAA rules, you may elect to participate by phone or videoconference.
Arbitrator: The arbitration shall be conducted by a single neutral arbitrator with relevant experience.
Law: The arbitrator shall apply Florida law consistent with the Federal Arbitration Act (FAA).
Award: The arbitrator's award shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.
Fees: Each party shall bear its own costs and attorneys' fees, unless the arbitrator determines that a claim or defense was frivolous, in which case the arbitrator may award fees to the prevailing party.
Confidentiality: All aspects of the arbitration proceeding, including the award, shall be confidential.

29.3 Exceptions to Arbitration

Notwithstanding the above, either party may:

Seek injunctive or equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights;
Bring an individual action in small claims court if the claim falls within the court's jurisdiction.

29.4 Opt-Out

You may opt out of this arbitration agreement by sending written notice to optidesxi@gmail.com within thirty (30) days of your first use of the Site or purchase of Products. The notice must include your full name, email address, mailing address, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, the Governing Law and jurisdiction provisions of these Terms shall apply.

30. Class Action & Jury Trial Waiver

YOU AND Optides LLC AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

You waive any right to participate in a class action lawsuit or class-wide arbitration against Optides LLC. If any court or arbitrator determines that this class action waiver is void or unenforceable for any reason, or that arbitration can proceed on a class basis, then the arbitration provision in Section 29 shall be deemed null and void in its entirety, and the parties shall be deemed to have not agreed to arbitrate disputes.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND Optides LLC EACH WAIVE THE RIGHT TO A JURY TRIAL FOR ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR PRODUCTS.

31. Termination & Suspension

We may terminate or suspend your Account and/or access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you:

Breach any provision of these Terms;
Provide false, inaccurate, or misleading information;
Engage in suspected misuse or diversion of Products;
Engage in fraudulent, illegal, or unauthorized activity;
Engage in conduct that we determine is harmful to other users, us, or third parties;
Fail to pay for Orders;
For any other reason at our sole discretion.

Upon termination:

Your right to use the Site and Services will cease immediately;
Any pending Orders may be cancelled;
All provisions of these Terms that by their nature should survive termination shall survive (see Section 38);
We shall not be liable to you or any third party for any termination of your access to the Site.

You may terminate your Account at any time by contacting us at optidesxi@gmail.com. Termination of your Account does not relieve you of any obligations incurred prior to termination, including payment obligations, indemnification obligations, and compliance with applicable laws.

32. Force Majeure

Optides LLC shall not be liable for any failure or delay in performance of any obligation under these Terms caused by events beyond our reasonable control, including but not limited to:

Acts of God, natural disasters, earthquakes, hurricanes, floods, fires;
Pandemics, epidemics, quarantines, public health emergencies;
War, terrorism, civil unrest, insurrection, embargo, blockade;
Government actions, sanctions, regulations, orders, restrictions;
Strikes, labor disputes, work stoppages;
Failures of third-party services, suppliers, manufacturers, or shipping carriers;
Power outages, telecommunications failures, Internet outages;
Cyberattacks, data breaches, system failures;
Supply chain disruptions, material shortages;
Any other event beyond our reasonable control.

In the event of a force majeure event, our obligations shall be suspended for the duration of the event, and we will make reasonable efforts to resume performance as soon as practicable.

By using the Site, creating an Account, or making a purchase, you consent to receive electronic communications from us, including:

Order confirmations and shipping notifications;
Account-related communications (password resets, security alerts);
Customer support responses;
Promotional emails and newsletters (subject to your opt-out rights);
Legal notices, updates to these Terms, and policy changes.

You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of promotional communications at any time by clicking the "unsubscribe" link in any marketing email, replying "STOP" to any SMS message, or contacting us directly. Opting out of promotional communications does not affect transactional or account-related communications.

34. Severability

If any provision of these Terms is held to be illegal, invalid, or unenforceable by a court of competent jurisdiction or arbitrator, such provision shall be:

Modified to the minimum extent necessary to make it legal, valid, and enforceable while preserving the original intent of the parties; or
If modification is not possible, severed from these Terms.

The remaining provisions of these Terms shall continue in full force and effect. The illegality, invalidity, or unenforceability of any provision in one jurisdiction shall not affect its legality, validity, or enforceability in any other jurisdiction.

35. Waiver

No failure or delay by Optides LLC in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise of that right or any other right, power, or remedy.

A waiver of any provision of these Terms shall be effective only if made in writing and signed by an authorized representative of Optides LLC. A waiver on one occasion shall not be deemed a waiver on any subsequent occasion.

36. Assignment

You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this section shall be null and void.

Optides LLC may freely assign, transfer, or delegate its rights and obligations under these Terms, in whole or in part, without restriction and without notice to you, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

37. Entire Agreement

These Terms, together with our Privacy Policy, Research Use Disclaimer, and any other legal notices, policies, or supplemental terms posted on the Site, constitute the entire agreement between you and Optides LLC regarding your use of the Site, purchase of Products, and access to Services.

This Agreement supersedes all prior agreements, communications, representations, proposals, and understandings, whether oral or written, between you and the Company relating to the subject matter hereof.

No modification, amendment, or supplement to these Terms shall be binding unless made in writing and posted on the Site by Optides LLC or executed by an authorized representative of Optides LLC.

38. Survival

All provisions of these Terms which by their nature should survive termination shall survive termination of your Account and/or these Terms, including but not limited to:

Section 4 (Intended Use of Products)
Section 5 (Regulatory Classification & FDA Disclaimer)
Section 7 (Buyer Representations & Warranties)
Section 8 (Prohibition of Misuse & Diversion)
Section 16 (Compliance with Applicable Laws)
Section 18 (Assumption of Risk)
Section 19 (Disclaimer of Warranties)
Section 20 (Limitation of Liability)
Section 21 (Indemnification)
Section 22 (Intellectual Property)
Section 25 (AI Chatbot & Interactive Tools)
Section 28 (Governing Law)
Section 29 (Dispute Resolution & Binding Arbitration)
Section 30 (Class Action & Jury Trial Waiver)
Section 34 (Severability)
Section 38 (Survival)

39. Contact Information

If you have any questions, concerns, or disputes regarding these Terms of Service, please contact us:

Optides LLC

Website: optidesxi.com
Email: optidesxi@gmail.com
Phone: (239) 453-3737
Mailing address: 3250 Bonita Beach Rd, Bonita Springs, FL 34134

© 2026 Optides LLC. All Rights Reserved. All products are for laboratory research use only — NOT for human or animal use or consumption. Not intended to diagnose, treat, cure, or prevent any disease.